Support

Assured Software Support staff are here to help you! We pride ourselves on our quick turn around time. All calls are answered by a person, not an automated system, and our response time is usually within an hour, exceeding industry standards.

Hardware Recommendations

If you have questions about the recommended hardware sheets linked below, please contact our support department.

JPP Hardware Recommendations

POI Hardware Recommendations

JPP POI Hardware-Software Notes

Installation Instructions

Please contact our support department If you have questions regarding the installation instructions for our products.

JPP Installation Instructions

POI Installation Instructions

Get in touch

Support is available 5:30am to 4:30pm Pacific Time, Monday to Friday (Support is available every weekday except for Labor Day, New Years Day and Christmas Day)

Phone: 877-277-9933

Fax: 250-861-7199

Email: clientservices@assuredsoftware.com

Software Enhancements

Assured Software prides itself on a time effective development cycle that means exciting new releases on a regular basis. We can only improve from your continued support and feedback. Don't hesitate to contact us with your ideas. All received ideas are considered for future enhancements.

Email: clientservices@assuredsoftware.com